Frequently Asked Questions

If you still can’t find the answers you’re looking for, please feel free to send us a message here

CodiPOP is a one-stop website for people who are in love with Asian culture in general, and Asian fashion & beauty in particular. The concept of CodiPOP is to introduce the latest trends in Asia inspired by your favorite Asian celebrities, movies, TV series and music. We're also doing our best to search the world wide web to ensure that you will be able to shop these trends with just one click away.
You can use Favorites as a way to collect your must-have products or articles you find helpful.
You can always find your Favorites on your user page under the Favorites tab on the web or the ❤️ tab on mobile devices.
You can use Following as a way to collect your favorite brands/shops and stay up-to-date with their products.
We will send you a notification every time these brands/shops have new updates.
You can always find your Following list on your user page under the Following tab.
We love getting feedback and we make changes based on it, so let us know.
Tell us about your browsing experience onCodiPOP! Feel free to share if you've encountered any hiccups or if you'd like to see a new feature. Help us make CodiPOP better for you!
You can reach us using the Contact page or email us at help@cotizen.com.
After you have created an account on CodiPOP, we will send a message to your mailbox for email address verification. Keep in mind that the email might take up to 5 minutes to arrive. Make sure to check your spam folder as well.
If you still don't receive the email, try creating an account again using the same email address. You will then have an option to resend the verification email.
Every member of CodiPOP Community is assigned with a unique Member Code. It's an 8-character code that can be found in the Welcome Email or above your name on your user page.
Security of user accounts is one of our top priorities. In order to strengthen your account's security, your password should be at least 8 characters long, with a maximum of 16 characters in total, including at least one letter, one alphanumeric character, and one special character.
You can change your password at any time using the following steps:
1. Sign in to your user page.
2. Click on "EDIT". On mobile devices, you can find Account Settings using the gear icon to the right of the title bar.
3. Click on "CHANGE PASSWORD".
4. Click the "CHANGE" button to receive a confirmation email.
5. Check your mailbox and follow the instruction.
6. Enter your new password in the "New Password" field. Please make sure the password length is between 8-16 characters.
7. Verify your new password by re-typing it into the "Confirm New Password" field.
8. Click the "SET PASSWORD" button to complete your changes.
You may change sign in and personal information such as name, sign in email address, and password from your user page.
Click "EDIT" (computer) or the gear icon (mobile devices) on the top right side of your user page. Simply change the information as indicated and click the “SAVE” button. If you change your email address, please remember to sign in with your new email address next time.
No worries! Click on the "Sign in" icon on the top right side and then click 'Forgot your password'. Enter the email address you used to create your account and we will send you a link to reset your password. Make sure to check your spam and trash folder for our password reset email.
We're sad to see you go! When you're logged in, you can delete your account by going to your user page ~> EDIT ~> "Delete your account".
Your account will be inactivated and scheduled for termination in the next 30 days. If you log in during these 30 days, you have an option to cancel the termination. Keep in mind that once your account is permanently deleted, you will not be able to access the account or any of the content you have added.

You can use Points exchange free goodies with our Gift Redemption system, which is a feature that we are developing and hoping to you soon.

Points can be earned by joining CodiPOP Community, inviting friends to join CodiPOP or sharing our content on social media.

#1 Create an account on CodiPOP.com

Make sure to join CodiPOP Community to enjoy all of our amazing features. By creating an account you will receive 500 Points.

#2 Invite friends to join CodiPOP.com

The more the merrier. Let your friends know about all the fun here on CodiPOP and get some Points too. By inviting your friends to join CodiPOP.com, both you and your friend will receive 10 Points.

#3 Spread the words about CodiPOP.com

Sharing is caring. Saw something that you like on CodiPOP? Whether it's a Celebrity Style, Story, Collection or a Fashion / Beauty Item, let the social media world know about it to earn some Points. For every click you get on your link, you will receive 1 Point.



Ask your friend to use your Member Code as a Referral Code when they register. 

Make sure that you are logged in before sharing if you want to earn Points.

Use the 'SHARE' feature to share any of our contents (Celebrity Style, Story, Collection, Fashion/Beauty Items) that you like on social media (Facebook, Pinterest, Instagram Stories, Twitter, Reddit, etc.).

By using the ‘SHARE’ buttons above, it will generate a unique URL for you which helps us to track where the traffic comes from, so make sure to log in before sharing for this to work! It will NOT count if you use the link copied from the address bar on your browser.

The Point System only works on the contents that have been published in last 180 days, so make sure to only share Celebrity Style, Story, Collection, Fashion/Beauty Items in this time range.


Search using any relevant keywords and then narrow down your search on the right by selecting a category, brand or shop, and color! You can also search for items using our weekly curated trending keywords. The more specific you get, the more you curate the results just for you.
It couldn't be easier. Simply click on the ♡ on any product/article. The heart will change to a ❤️ indicate it's now one of your Favorites.

Make sure that you are logged in before sharing if you want to earn Points.

Use the 'SHARE' feature to share any of our contents (Celebrity Style, Story, Collection, Fashion/Beauty Items) that you like on social media (Facebook, Pinterest, Instagram Stories, Twitter, Reddit, etc.).

By using the ‘SHARE’ buttons above, it will generate a unique URL for you which helps us to track where the traffic comes from, so make sure to log in before sharing for this to work! It will NOT count if you use the link copied from the address bar on your browser.

The Point System only works on the contents that have been published in last 180 days, so make sure to only share Celebrity Style, Story, Collection, Fashion/Beauty Items in this time range.


CodiPOP works with retailers and stores to ensure their product catalog, prices, and availability are updated regularly to make your experience on CodiPOP as valuable as possible. When you click or tap the GET IT NOW button, we direct you to the retailer's site, but we do not sell or ship any products directly.
When you purchase through CodiPOP, you purchase through the retailer. Once you select an item you want to buy, click on the GET IT NOW button and we will take you directly to that retailer where you can securely complete your purchase. The retailer processes your payment, ships your item, and handles all of your customer service needs.
Since CodiPOP does not sell or ship products directly, we don't have any insight into your purchase. However, you can simply reach out to the retailer directly and they'll work on accommodating your request.
Check your mailbox for an e-receipt or your bank/credit card statement if you're not sure which retailer you ordered from.
We're sorry that there may have been a discrepancy between the price you see on CodiPOP and the price on the retailers' website. We're trying our best to improve our system to ensure all the products on CodiPOP are in sync with our featured retailers every day.
Thanks for your interest in partnering with CodiPOP! We’re always looking for new ways to collaborate. Please email us at partnership@cotizen.com and we'll be in touch with you shortly!